Privacy Policy & PAIA

Our Privacy Policy

Privacy Pledge

It was brought to our attention that, since we might be capturing your details, we should have a privacy policy in place. Fair enough. Clad-All Roofing (Pty) Ltd respects your privacy and is committed to the protection of your Personal Information.

Here’s our best effort at explaining what data we capture, what we do with it and –more importantly- what we don’t do with it.

This is not a formal legal document, but rather an explanation in laymen’s terms of what we do and don’t do.

Clad-All Roofing (Pty) Ltd’s Privacy Policy sets out how we use and process your Personal Information in compliance with the Promotion of Access to Information Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act 4 of 2013 (“POPIA”).

Our Privacy Policy applies to all Users of our website, related mobi-sites and software applications, collectively referred to as our “Platforms”, which are accessed by Users in order to purchase products and services.

By making use of our Platforms, Users agree to this Privacy Policy together with our other Terms and Conditions.

By agreeing to this Privacy Policy, you provide us with your express consent and agreement that we may collect, get, receive, record, organize, collate, store, update, change, retrieve, read, process, consult, use and share your Personal Information in the manner set out in this Privacy Policy.

Users below the age of 18 must obtain consent from their parent or guardian before accessing our Platforms or provide us with Personal Information.

We may request confirmation from your parent or guardian that they have given such consent and contact them to verify the information provided by you.

Where we cannot obtain such confirmation or verify your information provided, you are not entitled to make use of our Platforms.

E-mail Address Database

When you sign up to our mailing list, you do so because you want to receive e-mails from us, and not from someone else. We have your best interest at heart and would only send you something that we feel would be of genuine interest to you.

Our pledge

We are committed to protecting your Personal Information from misuse, loss, unauthorized access, modification, or disclosure by using a combination of physical, administrative and technical safeguards and contractually requiring that third parties to whom we disclose your personal information do the same.

Whilst we make every effort to secure our Platforms, you should note that the Internet is not completely secure; thus when you submit or post Personal Information online, you should be aware that we cannot guarantee the security of any personal information that you submit or post online.

The Official Bit

We will not knowingly share, rent, lease, or sell your personal information (e.g. your email address, your name, your address, etc.) to any third party for their independent use or benefit.

Your rights and preferences

You have the right to know what personal information we have about you, to correct it and to opt-out of any marketing (although kindly rest assured, we do not foresee sending-out any direct marketing).

You have the right to:

• ask what personal information we hold about you.
• ask what information was sent to our suppliers, service providers or any other third party.
• ask us to update, correct or delete any out-of-date or incorrect personal information we hold about you.
• object to the processing of your personal information.

It can take us up to 21 days to respond to your request.

To ask questions about this policy or to remove your personal information from our database, use the “Contact Us” button below.

Our Privacy Request

We request not to be contacted with any marketing proposals (no direct or other marketing, whether website related or otherwise).

Our PROMOTION TO ACCCESS OF INFORMATION ACT

PROMOTION TO ACCCESS OF INFORMATION ACT,
ACT 2 OF 2000 (“The Act”)

MANUAL IN TERMS OF SECTION 51 OF THE ACT FOR
CLAD-ALL ROOFING (PTY) LTD
2001/014601/07

1. Introduction

CLAD-ALL ROOFING (PTY) LTD (Further stated as “the company”) was formed on
the 2026/01/23 .The core business is Construction.
PARTICULARS IN TERMS OF SECTION 51 OF THE ACT
The reference, in this Manual, to any information in addition to that specifically
required in terms of Section 51 of the Act does not create any right or entitlement
(contractual or otherwise) to receive such information, other than in terms of the
Act.

2. Contact Details [Section 51(1)(a)]
Name of Private Body: CLAD-ALL ROOFING (PTY) LTD
Designated Information Officer: MARTHA JOHANNA KLOPPER
Email address of Information Officer: martie@cladall.co.za
Postal address: P O BOX 34702, Newton Park, Port
Elizabeth
Street address: 17th 7th Avenue, Newton Park, Port
Elizabeth, 6001
Phone number: 041 365 5100

3. The guide as described in section 10 of the Act [Section 51(1)(b)]
This guide on how to exercise your rights in terms of the Act is in the process of
preparation by the SAHRC and is expected to be available in August 2003. When
available, it can be obtained from the SAHRC. Please direct any queries to:
The South African Human Rights Commission:
PAIA Unit: Research and Documentation
Department Postal address: Private Bag X2700,
Houghton, 2041
Telephone: +27 11 877 3803
Fax: +27 11 403 0625
Website: www.sahrc.org.za
E-mail: section51.paia@sahrc.org.za

4. Records available in terms of other legislation [Section 51(1)(d)] –
Information is available in terms of the following legislation to the persons or entities
specified in such legislation:
Basic Conditions of Employment Act 75 of 1997
Companies Act 71 of 2008 as amended
Close Corporations Act 69 of 1984
Compensation for Occupational Injuries and Health Diseases Act 130 of 1993
Consumer Protection Act 68 of 2008
Employment Equity Act 55 of 1998
Financial Advisory and Intermediary Services Act 37 of 2002
Income Tax Act 95 of 1967
Insolvency Act 24 of 1936 Occupational Health & Safety Act 85 of 1993
Labour Relations Act 66 of 1995
Pension Funds Act of 1956
Skills Development Act 97 of 1998
Unemployment Insurance Act 30 of 1966
Trust Property Control Act 57 of 1988
Value Added Tax Act 89 of 1991

5. Schedule of records [Section 51(1)(e)]

5.1 Subjects and categories of records held by “the company”
We maintain records on the following categories and subject matters. However,
please note that recording a category or subject matter in this Manual does not
imply that a request for access to such records would be honoured. All requests
for access will be evaluated on a case by case basis in accordance with the
provisions of the Act. In particular, there may be applicable grounds of refusal of
such a request, as set out in the Act.
Please note further that many of the records held by us are those of third parties,
such as clients and employees, and we take the protection of third-party
confidential information very seriously. Many of the records held are confidential
and others are the property of the client and not of “the company”. Requests for
access to these records will be considered very carefully. Please ensure that
requests for such records are carefully motivated.

5.1.1: Internal records
The following are records pertaining to “the company’s” own affairs:

• Financial records
• Operational records
• Intellectual property
• Marketing records
• Service records
• Statutory records – for Companies
• Internal policies and procedures – where applicable
• Minutes of meetings – where applicable
• Records held by officials of “the company”

5.1.2: Personnel records:
For the purposes of this section, “personnel” means any person who works for or
provides services to or on behalf of “the company” and receives or is entitled to
receive any remuneration and any other person who assists in carrying out or
conducting the business of “the company”. This includes, without limitation,
partners / directors, all permanent, temporary and part-time staff as well as
consultants and contract workers.

Personnel records include the following:

• Any personal records provided to us by our personnel;
• Any records a third party has provided to us about any of their personnel;
• Conditions of employment and other personnel-related contractual
  and quasi-legal records;
• Employment policies and procedures;
• Internal evaluation and disciplinary records; and
• Other internal records and correspondence.

5.1.3: Client-related records:
Client-related information includes the following:

• Contracts with the client and between the client and other persons;
• Any records a client has provided to “the company” or a third party acting
  for or on behalf of “the company” (including financial, legal, tax,
  operational, employee and similar records);
• Any records a third party has provided to “the company”, which concerns
  a client; and
• Records generated by or within “the company” pertaining to the client,
  including transactional records.

5.1.4 : Other Parties:
Records may be kept in respect of other parties, from time to time.

6. Form of request [Section 51(1)(e)]

6.1 How to request a record
Requests for access to records held by “the company” must be made on the
request forms that are available from the SAHRC website (www.sahrc.org.za) or
the Department of Justice and Constitutional Development website
(www.doj.gov.za) (under “regulations”). For the convenience of requestors, copies
of these forms are included in the version of this Manual.

Requests for access to records must be made to our Information Officer at the
address, fax number or electronic mail address provided.

The requester must provide sufficient detail on the request form to enable the
Information Officer to identify the record and the requester.

The requester should also indicate which form of access is required and indicate if
he or she wishes to be informed in any other manner and state the necessary
particulars to be so informed.

It is vital that the requester identifies the right that he or she is seeking to exercise
or protect and provides an explanation of why the requested record is required for
the exercise or protection of that right.

If a request is made on behalf of another person, the requester must then submit
proof of the capacity in which the requester is making the request to the
satisfaction of our Information Officer.

If a requestor does not use the standard form (Annexure 1), the request may be
rejected for lack of procedural compliance, refused (if sufficient information is
not provided or otherwise) or delayed.

Please note that requestors are also required to pay the prescribed fees. The list
of prescribed fees in respect of requests, and in respect of access to records (if the
request is granted) is attached as Annexure 2.

The head of the private body must notify the requester (other than a personal
requester) of the prescribed fee (if any) before further processing the request. The
requester may lodge an internal appeal or an application to Court against the
tender or payment of the request fee.

The head of the private body will then make a decision on the request and notify
the requester in the required form.
If the request is granted then a further access fee must be paid for the
reproduction and the search and preparation, and for any time that has exceeded
the prescribed hours to search and prepare the record for disclosure.

Kindly note that all requests to “the company” will be evaluated and considered in
accordance with the Act. Publication of this Manual and describing the categories
and subject matter of information held by CLAD-ALL ROOFING (PTY) LTD does not
give rise to any rights to access such information or records, except in terms of the
Act.

7. Other information as may be prescribed [Section 51(1)(f)]
No such information has been prescribed.

8. Availability of the manual. [Section 51(3)]
This manual is available from the South African Human Rights Commission (see
details above), and from “the company” (see details above).

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